Posts Tagged EA

Super Podcast Action Committee LIVE – Episode 105

The Super PAC Podcast is now live every Saturday at 8pm Central. This is a new experiment for us as we strive for greater collaboration and participation with our viewers. We will air the show live on Andrew Eisen’s Twitch Channel and then post the videos to YouTube the next day.

So here is Episode 105. Lot’s of great stuff there.

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Super Podcast Action Committee – Episode 104

Super Podcast Action CommitteeOn this week’s show hosts Andrew Eisen and E. Zachary Knight talk about Nintendo president Satoru Iwata’s health and being reelected by the company’s board, a bunch of topics related to Electronic Arts, and whether Microsoft should bother selling the Kinect separately from the Xbox One. All this and more awaits in the latest episode of the Super PAC. Download Episode 104 now:SuperPAC Episode 104 (1 hour, 13 minutes) 84.1 MB.

As always, you can subscribe to the show oniTunes and use our RSS Feed to add the show to your favorite news reader. You can also find us on Facebook, on Twitter @SuperPACPodcast and Google +. You can send us feedback on the show by dropping a note to superpacpodcast@gmail.com.

Credits: The Super Podcast Action Committee is hosted by E. Zachary Knight and Andrew Eisen, and produced by James Fudge. The show is edited by Jose Betancourt. Music in the show includes “Albino” by Brian Boyko and “Barroom Ballet” by Kevin MacLeod. Both are in the public domain and free to use. ECA bumper created by Andrew Eisen.

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Super Podcast Action Committee – Episode 102 (E3 Edition)

We held an impromptu live episode of Super Podcast Action Committee to sound off about the good, the bad, and the ugly of the Electronic Entertainment Expo that ended on Friday. What better day than Friday the 13th is there to do a podcast? What could possibly go wrong? Find out by watching this video of the show featuring hosts Andrew Eisen and E. Zachary Knight.

James couldn’t make it because of technical difficulties or he would have blathered on about how Bloodborne should have been Demons Souls and how Hardline will be the poster boy (with no link to actual evidence that video games cause such things to happen) for how games teach children to kill police officers…

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Super Podcast Action Committee – Episode 88

Super Podcast Action CommitteeOn this week’s show hosts Andrew Eisen and E. Zachary Knight talk about why Flappy Bird was pulled from various App Stores, Candy Swipe v. King, Norwegian killer Anders Brevik asking for a better class of video games in prison, and EA’s denial that SimCity and Battlefield 4 had crappy launches. Download Episode 88 now: SuperPAC Episode 88(1 hour, 7 minutes) 76.9 MB.

As always, you can subscribe to the show on iTunes and use our RSS Feed to add the show to your favorite news reader. You can also find us on Facebook, on Twitter@SuperPACPodcast and Google +. You can send us feedback on the show by dropping a note to superpacpodcast@gmail.com.

Credits: The Super Podcast Action Committee is hosted by E. Zachary Knight and Andrew Eisen, and produced by James Fudge. The show is edited by Jose Betancourt. Music in the show includes “Albino” by Brian Boyko and “Barroom Ballet” by Kevin MacLeod. Both are in the public domain and free to use. ECA bumper created by Andrew Eisen.

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Super Podcast Action Committee – Episode 81

Super Podcast Action Committee After a two week hiatus (thanks mostly to the holidays and Andrew’s self-imposed exile to a small town in Kentucky) we return with Super Podcast Action Committee Episode 81! On this week’s show hosts Andrew Eisen and E. Zachary Knight talk about the Killer Instinct DRM that popped up during a recent competition at a NYC college, the EFF’s annual Wish List, and investors suing EA over the shaky Battlefield 4 launch. Download Episode 81 now: SuperPAC Episode 81 (1 hour, 17 minutes) 88.4 MB.

As always, you can subscribe to the show on iTunes and use our RSS Feed to add the show to your favorite news reader. You can also find us on Facebook, on Twitter@SuperPACPodcast and Google +. You can send us feedback on the show by dropping a note to superpacpodcast@gmail.com.

Credits: The Super Podcast Action Committee is hosted by E. Zachary Knight and Andrew Eisen, and produced by James Fudge. The show is edited by Jose Betancourt. Music in the show includes “Albino” by Brian Boyko and “Barroom Ballet” by Kevin MacLeod. Both are in the public domain and free to use. ECA bumper created by Andrew Eisen.

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Super Podcast Action Committee – Episode 65

Super Podcast Action CommitteeOn this week’s show we talk about extreme developer harassment, GameStop’s Xenoblade pricing, EA’s Humble Origin Bundle, the latest poll from GamePolitics, and a whole lot more. Download Episode 65 now: SuperPAC Episode 65 (1 hour, 15 minutes) 69.3 MB.

As always, you can subscribe to the show on iTunes and use our RSS Feed to add the show to your favorite news reader. You can also find us on Facebook, on Twitter@SuperPACPodcast and Google +. You can send us feedback on the show by dropping a note to superpacpodcast@gmail.com.

Credits: The Super Podcast Action Committee is hosted by E. Zachary Knight and Andrew Eisen, and produced by James Fudge. Music in the show includes “Albino” by Brian Boyko and “Barroom Ballet” by Kevin MacLeod. Both are in the public domain and free to use. ECA bumper created by Andrew Eisen.

Followup: Here is that video Andrew mentioned. Kindergartener fights Agnaktor

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Sorry Humble Bundle. You May Have Gone Too Far.

Humble Origin Bundle? Ummm. I think Not.Not too long ago, I joined in with Good Old Games to question the direction the Humble Bundle has been going recently. When they started out, they were all about cross-platform play without the annoyance of DRM. Over time, they have slowly abandoned both those ideals in favor of grabbing more high profile games from much larger studies than their indie origins.

While I had continued to support them through the years, buying every cross-platform bundle and a couple non-linux bundles, I think I may have reached a breaking point with this latest bundle. While they have often done Steam-only bundles, which violates their original DRM-free ideal, at least Steam is a service that many gamers love and support. Additionally, Steam has made great strides to make Linux a viable platform for both gamers and game developers. But this recent bundle makes a mockery of even that. Read the rest of this entry »

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Super Podcast Action Committee – Episode 49

Super Podcast Action CommitteeIn Episode 49 of the show hosts Andrew Eisen and E. Zachary Knight discuss the ongoing turmoil inside EA, Nintendo’s decision to not host an E3 press conference, results of the latest poll and catch up on some mail that went into the silly spam filter. Download Episode 49 now: SuperPAC Episode 49 (1 hour, 3 minutes) 58.5 MB.

As always, you can subscribe to the show on iTunes and use our RSS Feed to add the show to your favorite news reader. You can also find us on Facebook, on Twitter@SuperPACPodcast and Google +. You can send us feedback on the show by dropping a note to superpacpodcast@gmail.com.

Credits: The Super Podcast Action Committee is hosted by E. Zachary Knight and Andrew Eisen, and produced by James Fudge. Music in the show includes “Albino” by Brian Boyko and “Barroom Ballet” by Kevin MacLeod. Both are in the public domain and free to use. ECA bumper created by Andrew Eisen.

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Super Podcast Action Committee – Episode 47

Super Podcast Action CommitteeEpisode 47 of the Super Podcast Action Committee is finally available after a rocky start to the week for Andrew and EZK, who both are apparently very sick. Nevertheless, they tough it out to catch up on the last two polls (one about dying Xbox 360s and another about punishing politicians for creating unconstitutional laws) and take some time to give EA kudos for winning the Worst Company in America for a second year in a row. Will 2014 make the third time the charm? Stay tuned! Download Episode 47 now: SuperPAC Episode 47 (1 hour, 16 minutes) 69.6 MB.

Programming note: due to this week’s show being published so late in the week (we are sorry we made you wait so long!) we will not be recording an episode this coming weekend. The next episode (barring any further calamites or illnesses) will go live on Monday, April 22.

As always, you can subscribe to the show on iTunes and use our RSS Feed to add the show to your favorite news reader. You can also find us on Facebook, on Twitter @SuperPACPodcast and Google +. You can send us feedback on the show by dropping a note to superpacpodcast@gmail.com.

Credits: The Super Podcast Action Committee is hosted by E. Zachary Knight and Andrew Eisen, and produced by James Fudge. Music in the show includes “Albino” by Brian Boyko and “Barroom Ballet” by Kevin MacLeod. Both are in the public domain and free to use. ECA bumper created by Andrew Eisen.

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What Does It Mean To Win Worst Company In America?

EA Golden PooLast year, Electronic Arts came out of nowhere and won The Consumerist’s annual Worst Company in America competition. This competition was designed to highlight the worst of the worst companies when it came to its consumer presence. When EA graciously accepted the award, it kindly reminded voters just who its real competition is by listing previous award winners.

We’re sure that British Petroleum, AIG, Philip Morris, and Halliburton are all relieved they weren’t nominated this year. We’re going to continue making award-winning games and services played by more than 300 million people worldwide.

What does it mean for the games industry, and EA specifically, to be likened to some of the largest insurance, oil, tobacco and weapons companies in the world? Companies that have a more direct connection to the quality of life of billions of people. What does it mean to be crowned worst of the worst in America?

Regardless of the over impact or seriousness of its faults, we know much of what EA did to win that award. Online passes, NFL monopolies, Spore, and Mass Effect 3, just to name a few. But really after all the brewhaha last year during and following the contest, what does it mean to be nominated a second time? Even after declaring that you were cleaning up your ways?

“I think we will see a dramatic shift in the company,” Lawder told CNET. “We’re not there yet. There’s still a ways to go before we’re considered a world-class customer experience.”

For the second year in a row, EA has been nominated for the Golden Poo award. It seems that despite Lawder’s claims, EA has yet to improve on its image. The whole SimCity thing hasn’t helped things out either. Things are so bad at EA, from a consumer perspective, that it handed Anheuser Busch a sound thrashing in the first round. Seriously, EA is worse than a beer monopoly wannabe. Add that to the list above of who EA is worse than.

So what can the games industry learn from this? Here are some lessons I think we should be paying attention to:

  1. If you have bad policies or terrible relations with your customers, they will complain and complain loudly. If they aren’t declaring you the worst company in America, they are certainly going to complain in private and in some cases publicly.
  2. Despite all the minor flaws that grate on our customers’ nerves, it is the big fiascoes that will send them over the edge. People understand that companies are run by other people. They understand that sometimes things just won’t go right or that mistakes happen. They can brush off a good number of flaws and frustrations. However, when you make such boneheaded disasters as SimCity, Spore or Mass Effect 3, you will send your customers into a frenzy.
  3. Making promises of change and then doing nothing positive quickly will not make people happy. EA won the award last year due to years of neglect and abuse of its customers. All that culminated in the award. People expected some kind of change for the better. Instead, they received empty promises and even bigger blunders. People expect and deserve to be treated well if they are expected to buy your products.
  4. Bad policies are bad and deserve to die. Whether it is high prices, DRM, too much bad DLC or whatever, if people are complaining about it, something needs to be done. EA had many years of people complaining about always online requirements in thier games and other companies’ games, yet it learned nothing and implemented it in one of its most high profile games, with disastrous results. Failure to learn from your own and others’ past mistakes will doom you to repeat them and reap the rewards.

Those are just four big lessons to be learned. But the biggest is that your customers are king. If they are not happy, they will make you miserable. So let us all take a lesson from EA, even if it refuses to learn these lessons itself, and go out and serve your fans and customers well.

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